Terms of Service

Terms & Conditions
Effective Date: November 11, 2024
Website: wendywills.com
Contact Email: support@wendywills.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Introduction
Welcome to wendywills.com. These Terms & Conditions (“Terms” or “Agreement”) set out the rules, responsibilities, and expectations for using our website, browsing products, placing orders, or communicating with our team. By accessing or using wendywills.com, you confirm that you have read, understood, and agreed to these Terms. If you do not accept these Terms, please refrain from using the website or placing orders.

These Terms are designed to align with standard e-commerce practices, including Shopify’s Terms of Service, Google Merchant Center requirements, and relevant consumer protection laws. Our goal is to provide clear and transparent guidance on how our website and services operate.

Definitions

  • “Website” refers to wendywills.com and all associated pages and content.
  • “We,” “Us,” or “Our” refers to Albin Tahirovic, including its owners, employees, and representatives.
  • “You,” “Your,” or “Customer” refers to any visitor, user, or purchaser of our Website.
  • “Products” refers to apparel, accessories, fashion items, and related goods sold by Albin Tahirovic.
  • “Services” refers to order processing, shipping, returns, customer support, and related activities.

Eligibility
To use our Website or place an order, you must:

  • Be 18 years or older or have legal consent from a parent/guardian.
  • Provide accurate and current information when placing an order or creating an account.
  • Use the Website lawfully and responsibly.
  • Understand that Albin Tahirovic may refuse service, cancel orders, or terminate accounts in cases of fraud, abuse, or policy violations.

Use of the Website
By using wendywills.com, you agree not to:

  • Infringe on intellectual property or privacy rights.
  • Upload malware, unauthorized ads, or harmful code.
  • Attempt to bypass website security or disrupt functionality.
  • Misrepresent identity or impersonate others.
  • Manipulate data or attempt fraudulent transactions.

Unauthorized use may result in restricted access, order cancellation, or legal action.

Account Registration
Some features may require an account. You agree to:

  • Provide accurate information.
  • Keep your login credentials secure and confidential.
  • Notify us of unauthorized activity immediately.

You are responsible for all activities through your account. Albin Tahirovic is not liable for losses from unauthorized access caused by failure to secure login details.

Product Information and Availability
We strive to provide clear and accurate product descriptions, images, sizing, and pricing. Please note:

  • Colors may vary due to lighting or device screens.
  • Product availability may change without notice.
  • We reserve the right to modify, update, or discontinue products.
  • If an ordered product is unavailable, we will contact you for a refund or alternative option.

Pricing and Payment
All prices are listed in U.S. dollars (USD) unless specified otherwise. You agree to:

  • Provide valid and authorized payment information.
  • Allow us to charge your selected payment method.
  • Pay any applicable taxes, fees, or shipping charges.

Accepted payment methods include:

  • PayPal (balance or linked bank account)
  • Credit/Debit Cards (via Shopify Payments or PayPal)
  • Gift Cards or Promo Codes (under stated conditions)

We reserve the right to refuse or cancel orders suspected of fraud or policy violations.

Order Processing and Shipping

  • Standard order processing: 2–5 business days
  • Additional handling before shipment: 3–5 business days
  • Delivery times vary by location, carrier, and season

Estimated delivery times are not guaranteed and may be affected by factors beyond our control. Full details are in our Shipping Policy.

Returns and Refunds
Please see our Return & Refund Policy for full procedures. Key points:

  • Returns may be requested within 30 days of receipt.
  • Return shipping may be the customer’s responsibility unless the item is defective or incorrect.
  • Refunds are issued to the original payment method after inspection.
  • The refund will be issued to your original payment method within 14 days. Processing times may vary depending on your bank.

Intellectual Property Rights
All content on wendywills.com—text, graphics, images, designs, code, and branding—is owned or licensed by Albin Tahirovic. You agree not to:

  • Copy, reproduce, or redistribute content without written consent.
  • Use logos, trademarks, or branding without permission.
  • Resell product images or descriptions for commercial use.

Third-Party Services and Links
Our Website may include links to third-party services. You acknowledge that:

  • We are not responsible for content, performance, or privacy of third-party sites.
  • Your interactions with third parties are governed by their policies.
  • Customers should review third-party terms before use.

Promotional Offers and Discount Codes

  • Offers are valid only during the stated period
  • Non-transferable and cannot be redeemed for cash
  • Cannot be combined unless explicitly allowed
  • May be modified or discontinued at our discretion

Limitation of Liability
To the fullest extent permitted by law, Albin Tahirovic is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of revenue, data, or business interruption
  • Delays outside our control

Liability is limited to the total amount paid for the affected order.

Disclaimer of Warranties
Products and services are provided “as is”. We do not guarantee:

  • Uninterrupted or error-free website operation
  • Products meeting expectations beyond descriptions
  • Digital content being secure or defect-free

All implied warranties are disclaimed to the fullest extent allowed by law.

Indemnification
You agree to hold Albin Tahirovic and affiliates harmless from claims or losses arising from:

  • Violation of these Terms
  • Misuse of the Website or Products
  • Infringement of third-party rights

Privacy and Data Protection
Your personal information is handled according to our Privacy Policy. By using our Website, you consent to the collection and processing of your data.

Termination
We may suspend or terminate your account or access if:

  • You violate these Terms
  • Fraudulent or harmful activity is detected
  • Required by law or necessary to protect our business

Outstanding obligations remain effective after termination.

Force Majeure
We are not liable for delays caused by:

  • Natural disasters or extreme weather
  • War, riots, or political unrest
  • Supply chain or carrier disruptions
  • Power or internet outages

Obligations resume once conditions stabilize.

Governing Law and Jurisdiction
These Terms are governed by the laws of Michigan, USA. Disputes will be resolved through negotiation, or in the exclusive jurisdiction of Michigan courts if necessary.

Severability
If any term is found unenforceable, the remaining Terms remain valid.

Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

Contact Information
Albin Tahirovic
Email: support@wendywills.com
Address: 3796 Timberlake Ct SE, Kentwood, MI 49512, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)